Everything we're most commonly asked about heat pumps in Kenya, gathered in one place.
Written by the March Technology Technical Team · Last Updated: July 2026 · 7 min read
We've gathered the questions we hear most often — from first-time buyers researching installation cost, to existing owners wondering about maintenance or a possible fault — into one comprehensive reference. Each answer links through to a more detailed guide where one exists, so you can dig deeper on whichever topic matters most to you.
If your question isn't covered here, our team is happy to answer it directly — just call, WhatsApp, or use the form below and we'll get back to you, usually the same day.
Topics covered: Installation, cost, lifespan, maintenance, repair
Format: Quick answers, linked to full guides for more detail
Still have questions?: Contact us directly, any time
Response time: Same-day in most cases
Didn't find your answer above? Send us your question directly and we'll respond personally, usually the same day.
Request a Free Site SurveyTell us about your property and needs, and one of our certified technicians will call you back with a personalised quote.
Residential water heaters typically cost KSh 150,000-350,000 fully installed; commercial systems are quoted after a free site survey. See our installation cost guide for a full breakdown.
With regular maintenance, most heat pumps last 8-15 years, depending on usage intensity and water quality.
We recommend every 6-12 months for residential units, more frequently for continuously-run commercial systems.
Both are efficient; a heat pump works consistently regardless of weather, while solar has no ongoing electricity draw. See our heat pump vs solar guide for the full comparison.
Yes, our technicians are trained across all major brands sold in Kenya and can diagnose and repair your existing unit regardless of who installed it.
Most 3-4 bedroom households need a 150-200 litre unit, though this depends on occupancy and usage — we confirm exact sizing during a free site survey.
Yes — unlike solar water heaters, heat pumps extract heat from ambient air rather than sunlight, so weather has minimal effect on performance.
Yes, provided there's a suitable location for the compact outdoor unit with adequate airflow, such as a balcony, rooftop or utility area.